The 24/7 emergency phone must only be called in case of serious harm to person or property. The emergency line is only available for tenants and clients of The Real Estate Company in relation to our properties.
Reasons for calling can include a significant water or gas leak, causing severe damage to the apartment, tenant and neighbours.
The emergency line is not for of internet, heating or other non significant issues.
Misuse of the emergency line will lead to a €75 penalty.
In case of fire, threat to life or break-in please call 112 for the fire brigade or police.
The emergency line is available for properties of which TREC carries out the management. You will receive the number for the technical service at the start of the tenancy.
Properties of which TREC does not carry out management services, tenants can contact us on the 24/7 WhatsApp number on 06-14719673. TREC can also be reached outside of office hours by calling our office on 070-7630408 and press 2 (this service is not guaranteed).